← ISO 27001 Annex A in plain English

A.5.27 A.5

Organizational / A.5.27

Learning from incidents so they do not repeat

Think of it likeMoving the pan handles inward after the second burn, not the tenth.

In plain English

The family works out afterwards what actually went wrong and changes something as a result, so the same incident does not keep happening.

Related CSF and CIS controls (unofficial mapping)