← SOC 2 Trust Services Criteria in plain English

A1.1 A1

Availability / A1.1

Managing capacity so demand does not outrun supply

Think of it likeNoticing the cupboard is nearly empty before the guests arrive.

In plain English

Current capacity is measured and future demand forecast, so that additional capacity is provisioned before shortage turns into an outage.

Related CSF, CIS and ISO controls (unofficial mapping)