← SOC 2 Trust Services Criteria in plain English

A1.2 A1

Availability / A1.2

Environmental protections, backups and recovery infrastructure

Think of it likeThe spare key at your neighbour's house, and a roof that keeps the rain off.

In plain English

The organization protects against environmental threats, backs up data, and maintains the recovery infrastructure it would need to restore service after a failure.

Related CSF, CIS and ISO controls (unofficial mapping)

GV.OC-04GV.OC-05ID.AM-01PR.AA-06PR.DS-11PR.IR-021.111.111.211.311.411.5A.5.29A.5.30A.7.1A.7.2A.7.3A.7.4